Shipping policy

SHIPPING INFORMATION

Within Lithuania, we deliver ordered products to your home free of charge (it must be possible to access the location by a cargo van). This is applicable to the orders whose value exceeds 1000 euros. For the orders of lower value, a delivery fee of 50 euros will be charged. Delivery to the Curonian Spit is available at an additional cost. Additionally, for an extra fee, the driver can carry the furniture to your desired room.

We take your needs into consideration and strive to schedule the product delivery based on your wishes, ensuring that the order reaches your home at a convenient time. A day before the delivery, we contact the customer to coordinate the delivery time. On the day of delivery, the courier contacts the customer and informs them about their arrival.

We use specialized transport to deliver all the orders within Lithuania, ensuring the safe delivery and undamaged packaging. We take responsibility for the furniture until it safely reaches your home.

 

DELIVERY TIME

Delivery in Lithuania

The product delivery time starts to be counted from the day of order confirmation. The estimated delivery time is 4-8 weeks. We will inform you about the confirmed and initiated order via phone call, email, or SMS message.

It may take longer to deliver products to the Curonian Spit. The pieces of furniture are delivered free of charge to the Curonian Spit when a certain quantity of orders is accumulated.

If you wish, you can choose to pick up the furniture from our warehouse in Kaunas. It is a faster way to get your ordered products. We will inform you about the estimated delivery time after receiving your order. Besides, you can contact us in advance by phone or email to inquire about the availability of certain items, the items in stock and the estimated delivery time.

 

Delivery Abroad

Upon request, we also ship goods to foreign countries. If you have questions about transportation and other conditions, please contact us at lauraashley@medienosera.lt or by phone at +37061062532.

 

FURNITURE ASSEMBLY

The pieces of furniture are usually delivered in an assembled state. Larger pieces of furniture, such as beds, wardrobes, tables, etc., are delivered in several boxes, accompanied by the assembly instructions and hardware. They are not assembled.

 

PAYMENT METHODS

You can pay for the purchased furniture by a credit card or you choose to use the electronic banking services. If you prefer the alternative payment methods, please contact us via email at lauraashley@medienosera.lt or by phone at +37061062532.